Ask An Agent: Toll-Free, Skype, Google Voice & Live Chat

April 18, 2011 (Washington, DC) – M Squared Real Estate, Washington DC’s premier residential real estate brokerage, recently unveiled new methods to “chat up” an agent while viewing property on their website.

The ‘Ask an Agent’ toolbar located on the company’s website at the top of listing detail pages and photo galleries, enables visitors to connect with an agent using a traditional a toll-free phone number, but goes further by incorporating instant, online services such as Skype, Google Voice & live chat.

“Washington DC is an international city with a constantly changing residential base,” notes Mark Mlakar (M Squared Partner).  “We’re constantly searching for innovative ways to engage our clients in new, easier manners.”

Skype, one of the world’s leading VOIP providers represents a customer-base of over 560M people with representation in virtually every country and accounts for over 12% of the world’s international calling minutes.  Google Voice, represents a domestic community of nearly 2M registered users.

“With the incorporation of Skype and Google Voice into our online presence, millions of existing online users can connect with our office in Washington, DC for free, using their existing primary means of communication.” says Dominic Morrocco (M Squared Partner).

In addition to Skype and Google Voice connectivity, M Squared’s private-label, live chat server enables online visitors to chat with an M Squared agent while viewing property on the company’s website.

“It’s floor time for the 21^st century.  All of our agents can make themselves ‘available’ for online chat requests from anywhere they have a computer and internet connection.  We bring the office to our agents, rather than the other way around,” notes Mark Mlakar.

The ‘Ask an Agent’ toolbar is visible on all property detail pages and photo galleries @ http://msqrealty.com